Terms

Terms of Service

Last Updated: April 30, 2025

Welcome to Ahente Hub (“we,” “our,” “us”). By using our website and services (“Services”), you agree to the following Terms of Service. Please read them carefully.

1. Eligibility

You must be at least 18 years old to use Ahente Hub. By registering, you confirm that the information you provide is true, accurate, and complete.

2. Account Registration

When you create an account, you agree to:

Provide accurate and updated information.
Keep your login credentials secure.
Be responsible for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Use of Services

Ahente Hub allows users to create profile pages, manage product or service listings, accept inquiries and appointments, and promote their business online.

You agree not to:

Post false, misleading, or fraudulent information.
Upload illegal, offensive, or copyrighted content without permission.
Use the platform to spam, harass, or scam others.
Interfere with the operation of the platform.

We reserve the right to remove any content that violates these rules.

4. Listings and Content

You are solely responsible for the content (listings, descriptions, images, etc.) you post.
You grant Ahente Hub a non-exclusive license to display and share your content as part of the Services.

5. Payments and Upgrades

While Ahente Hub offers a free plan, upgraded plans may require payment. By subscribing to a paid plan, you agree to:

Pay all applicable fees on time.
Understand that payments are non-refundable, except as required by law.

Pricing and features of plans are subject to change, with reasonable notice.

6. Intellectual Property

Ahente Hub owns all rights to the platform, design, and branding. You may not copy, modify, or distribute our materials without permission.

7. Termination

You may cancel your account anytime.
We may suspend or terminate your account if you:

Violate these Terms
Cause harm or risk to Ahente Hub or other users

8. Disclaimer of Warranties

Ahente Hub is provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free service.
We are not responsible for any damages arising from your use of the platform.

9. Limitation of Liability

To the fullest extent permitted by law, Ahente Hub is not liable for:

Loss of profits, revenues, or data
Indirect or consequential damages

Our total liability shall not exceed the amount you paid us (if any) in the past 12 months.

10. Governing Law

These Terms are governed by the laws of the Republic of the Philippines.

11. Changes to the Terms

We may update these Terms from time to time. If we make significant changes, we will notify you via email or a notice on our website.

12. Contact Us

If you have questions about these Terms, contact us at:
📧 hello@ahentehub.com

Privacy Policy

Last Updated: April 30, 2025

Ahente Hub (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

By using Ahente Hub, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use our platform, we may collect the following information:

Personal Information: Name, email address, phone number, and profile details (e.g., username, photo, description).
Listings Information: Details about products/services you post (titles, descriptions, images, pricing).
Client Inquiries and Appointments: Messages, contact details, and appointment requests submitted by your clients.
Payment Information: For paid plans (handled securely by third-party payment processors — we do not store card details).
Usage Data: Log data, IP address, browser type, pages visited, and interaction with the platform.

2. How We Use Your Information

We use your information to:

Provide and maintain our Services
Help you manage your profile, listings, and client inquiries
Process payments and subscriptions
Send account updates and notifications
Improve our platform and customer support
Comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

We may share information with:

Service Providers: Third-party tools we use to operate our platform (e.g., payment processors, hosting providers)
Legal Authorities: If required by law or to protect our legal rights
Other Users: Publicly visible information on your profile and listings

4. Data Storage and Security

We take reasonable steps to protect your data using encryption, secure servers, and limited access protocols.
However, no online platform is 100% secure — please safeguard your account credentials.

5. Your Rights

Under the Philippine Data Privacy Act, you have the right to:

Access your personal data
Correct inaccurate or incomplete data
Withdraw consent or request deletion (subject to legal limitations)
File a complaint with the National Privacy Commission (NPC)

You can manage your data or request changes by contacting support@ahentehub.com

6. Retention of Data

We retain your information as long as your account is active or as needed to provide services.
We may retain certain data for legal compliance, dispute resolution, or business operations.

7. Third-Party Links

Our platform may contain links to external websites (e.g., your social media pages).
We are not responsible for the privacy practices of those sites.

8. Children's Privacy

Ahente Hub is not intended for users under 18.
We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
We will notify you of significant changes via email or a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:
📧 hello@ahentehub.com